Signposting in a Crisis:
If you, or someone that you are close to, requires support then you can contact the following organisations:
  • NHS Website – please click the link for the latest up to date information from the NHS about Covid-19, this will give you detailed information on what to do in different situations:  https://www.nhs.uk/conditions/coronavirus-covid-19/
  • Dial 999 – if you feel you are at immediate risk
  • Dial 111 – if you need medical help quickly, but are not at immediate risk
  • Contact your local GP/Doctor’s Surgery
  • Call Samaritans – on 116 123. They are a free telephone support service open 24/7 every day for emotional support in a crisis 
  • Text Shout – on 85258 – for text support in a crisis 
  • Call Oxford Safe Haven – if you experience a mental health crisis at the weekend. They offer crisis support from Friday-Monday from 6-10pm, but you must call ahead first: 01865 903037 (their phone line is open from 5pm) – (currently OPEN – UPDATED 27th March)
  • Call Banbury Safe Haven –  if you experience a mental health crisis at the weekend. They offer crisis support from Friday-Monday from 6-10pm, but you must call ahead first: 01295 270004 (their phone line is open from 5pm – (currently OPEN – UPDATED 27th March)
  • Age UK Oxfordshire: Call 01865 411288 and leave your name and number, and you will get a call back as soon as possible. This is a newly created support service  that provides advice and assistance to older people concerned during this time. This includes a weekly call to check on how you are, and to help problem solve if you are facing practical problems.
  • SANE line: Call 0300 304 7000 – 4.30-10.30pm daily for emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers
  • The CALM Zone: phone 0800 58 58 58 between 5pm-midnight – they offer an anonymous and free support, information and signposting to people anywhere in the UK – 365 days of the year. They also have a webchat which can be found on their website: https://www.thecalmzone.net/help/webchat/
  • Coronavirus – How to Protect your Mental health: https://www.bbc.co.uk/news/health-51873799 – a page by the BBC suggesting strategies, ideas and tips that you can do to protect your mental health 
  • Remember there is lots of support for you within your local community – please click on the link below to find the map resource and tool for all organisations, local support groups and individuals supporting the Oxfordshire county-wide response to Covid-19: https://www.oxfordshireallin.org/local-support-groups
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